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Terms & Conditions

Terms and Conditions of North Devon Soap Limited


Please read these Terms and Conditions ("Agreement") carefully before accessing or using the website operated by North Devon Soap Limited ("we," "us," or "our"). By accessing or using our website or purchasing our soap bars, hair care bars and bathroom accessories online, at markets, or through retailers, you agree to be bound by these Terms and Conditions. This Agreement sets forth the legally binding terms and conditions for your use of North Devon Soap Limited's products and services.

1. Product Information:

1.1. North Devon Soap Limited hand-makes soap bars, using quality ingredients and following strict manufacturing standards.

1.2 Product descriptions, pricing, and availability are subject to change without notice.

1.3 We endeavor to provide accurate information, but we do not warrant that product descriptions or any other content on our website is accurate, complete, reliable, or error-free.

1.4 All sales of our products are subject to availability.

2. Placing Orders:

2.1 By placing an order through our website, at markets, or through retailers, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.

2.2 You agree to provide accurate, current, and complete information when placing an order.

2.3 Orders placed are subject to acceptance by North Devon Soap Limited. We reserve the right to refuse or cancel any order for any reason, without liability.

2.4 Once your order has been accepted, we will process it and notify you of the expected delivery date.

3. Shipping and Delivery:

3.1 Products will be shipped to the address you provide during the checkout process.

3.2 We aim to dispatch orders within 2-3 working days of order confirmation.

3.3 Delivery timescales may vary depending on your location and the delivery service selected.

3.4 Risk of loss or damage to products passes to you upon delivery.

3.5 North Devon Soap Limited is not liable for any delay, loss, or damage caused by shipping carriers or any other third party involved in the delivery process.

4. Pricing and Payment:

4.1 Product prices are stated in pound sterling and are inclusive of applicable taxes.

4.2 North Devon Soap Limited reserves the right to change product pricing at any time without prior notice.

4.3 Payments can be made through secure online payment gateways available during the checkout process.

4.4 Payment is required in full before we process and ship your order.

5. Returns and Refunds:

5.1 If you are not entirely satisfied with your purchase, please contact us within 14 days of receiving the product, and we will provide instructions for returning the item.

5.2 Returned items must be unopened, unused, and in their original packaging.

5.3 You are responsible for the return shipping costs, unless the product received was defective or damaged.

5.4 Once we receive the returned item, we will inspect it and process your refund within a reasonable timeframe.

6. Intellectual Property:

6.1 All intellectual property rights related to North Devon Soap Limited's products and services, including but not limited to trademarks, logos, designs, and content, remain the property of North Devon Soap Limited.

6.2 You may not use, reproduce, or modify any intellectual property belonging to North Devon Soap Limited without our prior written consent.

7. Limitation of Liability:

7.1 To the maximum extent permitted by law, Lathered shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our products or services.

8. Governing Law and Jurisdiction:

8.1 These Terms and Conditions shall be governed and construed in accordance with the laws of England & Wales.

8.2 Any disputes arising out of or relating to this Agreement shall be submitted to the exclusive jurisdiction of the courts of England & Wales.

By making a purchase from Lathered, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in their entirety. If you do not agree to these terms, please do not use our products or services.

For any further questions or clarifications regarding these Terms and Conditions, please contact us at

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